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RETURNS
To return your items, fill out the return sheet attached in your package or download your return sheet here.
All returns must be shipped back to us within 14 days of delivery.
You need to cover shipping yourself and return to this address:
(NON EU)
Textile Logistics
att: DAY
Thrigesvej 27
7430 Ikast
Danmark
(EU)
Textile Logistics
att: DAY
HI Park 441C
7400 Herning
Danmark
- Please be aware that Items cannot be returned as a collect on delivery and not to a collection point address.
- For returns outside of EU, be sure to put your receipt back in for customs. Save any shipping receipt and/or tracking numbers.
- All pieces must be returned in original condition, with all tags attached. We will not accept worn clothes.
- When you return, please make sure that the parcel is properly sealed, to protect the clothes. If you wish to make a claim, please contact customer care.
- We will credit your return within 4 weeks to the card your original order was placed with.
EXCHANGE
Please be aware that Items cannot be returned as a collect on delivery and not to a collection point address.
For returns outside of EU, be sure to put your receipt back in for customs.
Save any shipping receipt and/or tracking numbers.
All pieces must be returned in original condition, with all tags attached. We will not accept worn clothes.
When you return, please make sure that the parcel is properly sealed, to protect the clothes.
If you wish to make a claim, please contact customer care.
We will credit your return within 4 weeks to the card your original order was placed with.
CLAIMS
If you want to make a claim, please contact customer care here: onlinecustomercare@day.dk
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